Live Chat When Available - Sales and Service Live chat agents are our employees - They are skilled, knowledgeable and non commissioned. They are available for New and Existing Orders. Chat Now or Leave a Message for a Call or Email back.
Have a product question about Material, Construction, How to Service or Fix Your Faucet,
How Products Are Made, Vendors and Brands , Warrantees etc. ?
VIsit our FAQ Page http://www.dreamfixtures.com/FAQ.html
CONTACT THE OFFICE
CUSTOMER SERVICE / EXISTING ORDER: ANY Existing / Already Placed Order
Option 1 = Email us DreamFixturesOnlineStores@gmail.com Please allow up to 24 hours for a reply or if emailing over a weekend allow a next business day for reply. Please be as detailed as possible.
Option 2 = Live Chat Service. Associates are online throughout the day to answer ANY questions regarding installation, service, technical, damage, shipping, order status etc.
Option 3 = Account Login. By loggng into the "My Account" section you can print your own receipt, see if your order has shipped yet, create a support ticket and more.
Option 4 = Contact Service through the form at the bottom of this page. This will give them all the information necessary to work on your order and get you a fast reply.
Service Office Hours: 10am to 4pm EST Monday-Thursday
* Phone calls returned after hours as we are available, emails returned promptly
NEW ORDERS ONLY: To reach SALES to arrange payment for an order you placed online OR make a new order call (888) 511-5552 x 1 If for some reason we do not pickup your call live leave a message on this line and a non commissioned highly trained product specialist will call you back to assist you.
Payment and Checkout: Google Checkout or Credit Card
We accept Google Wallet & ALL Major Credit Cards as Payment Options.
1. Add the items to your cart and View Your Cart before starting / make sure all looks perfect HERE
2. Pay Us with Google checkout (Google Wallet) HERE
3. To pay with Paypal or ALL Major Credit Cards follow this step
To pay by Major Credit Card or Paypal, add your items to your shopping cart on the website. Proceed to checkout, select the "purchase order" form of payment toward the bottom, fill out your bill to / ship to information and enter your cell number in the purchase order # field. Complete your order and you will get an email confirmation immediately with your order number. We will CALL YOU BACK after receiving your order to get your credit card info and finalize the order, verifying all stock and your personal information.
Exchange & Return Policy Click Here
Track Your Package Click Here
How The Order Process Works Click Here
Log In to Your Account for Order Status Click Here
Like Us on Facebook Click Here
Discount Program for Larger QTY Buyers Click Here