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Contact Us - Live Chat - Email Us

DreamFixtures.com Customer Service Center:

Live Chat, New Order Questions, Product Information, Existing Order Customer Service, Shipping Quotes & More  - Scroll Down To See All Options

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Ways To Contact Us:

  • Email Customer Service  Simple Easy & Fast 
  • Text# for Customer Service Quick Questions If you have a quick question regarding an order you can text a tech at  470-251-BATH or 2284  (This is TEXT ONLY)  This is for quick questions about an order.  Longer questions please send an email instead using the form.  
  • Text# for Product Questions If you have a question regarding a product only you can text a tech at  862-258-43 five six (This is TEXT ONLY)  This is for quick questions about any product we sell.
  • Live Chat Sales or Service Questions
  • 24 Hour Account Log In / Order Status Account Login

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Email Service Associates are online through the day from 11am to 6pm EST to answer any questions you may have about product, installations, placed orders, what items go together, suggest items, help with your project, technical help, shipping questions or quotes, customer service issues with an existing order etc.

Live Chat:    Associates are online through the day to answer any questions you may have about product, installations, placed orders, what items go together, suggest items, help with your project, technical help, shipping questions or quotes, customer service etc.  Click the blue tab in the bottom right corner to contact us or leave a message if we are off line.  

24 Hour Order Status:   Loggng into the "My Account" section you can print   your own receipt, see if your order has shipped yet, get tracking information, create a support ticket & more. 

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Other Help Links & Details

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VENDORS  http://www.dreamfixtures.com/Vendor-Information.html   Become a vendor, suggestion a vendor.  

FAQ   http://www.dreamfixtures.com/FAQ.html

FAQ ANSWERS ...   Frequently Asked Questions / Find Answers by Topic
Faucet | Vanity | Sink | Drain | Lighting | Shipping | Ordering & Returns | General & Policy

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Track a Package

IMPORTANT:  Tracking is NOT instant and perfect.  When you get your tracking number from us you need to allow 24 to 48 hours to go by before you start tracking as that is how long it takes to become accurate, sometimes longer with USPS. 

Please enter your tracking number that was provided to you in your email that you received that said you order has shipped.  Your tracking number is also located in the "My Account" section under "Orders" > "See Orders".

Tracking Links: 

  • Visit FedEx  UPS or USPS to track your package
  • Enter your tracking number below
  • Fedex Start with 57
  • USPS start usually with a 9100 and are very long

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Current Sales & Promotions: 

Discounts and coupons cannot be applied to stone pedestals, stone farm sinks, stone fountains or other items that ship freight.  These items have a very little margin of profit for us and the freight delivery is very expensive. 

Summer New Order Promo Codes  (Must be used at checkout only) 

Save 10%  
on orders over $1000
Use Promo Code At Checkout:  GRAND10 

Save 7%
on orders over $500
Use Promo Code At Checkout:  GRAND7

Save 5%
on orders over $200
Use Promo Code At Checkout:  GRAND5

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Estimated Shipping Times: 

Delivery / Shipping Estimated Times from Atlanta, GA USA

Tracking Transit Times Fedex USPS US Domestic DreamFixtures.com

Shipping Order Tracking Packing Process DreamFixtures.com

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Quick Links ....  

Exchange & Return Policy                                  Click Here

Track Your Package                                            Click Here