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Contact Us - Live Chat - Email Us

DreamFixtures.com Customer Service Center:

Live Chat, New Order Questions, Product Information, Existing Order Customer Service, Shipping Quotes & More  - Scroll Down To See All Options

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Ways To Contact Us:

  • Email    10am to 10pm Monday to Friday     Email Us Here
  • Live Chat   10am to 10pm Monday to Friday  (Red Tab to the Right)
  • 24 Hour Account Log In / Order Status Account Login

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Customer Service Email:    Email Us Here  Associates are online through the day from 10am to 10pm EST to answer any questions you may have about product, installations, placed orders, what items go together, suggest items, help with your project, technical help, shipping questions or quotes, customer service etc.

Live Chat:    Associates are online through the day to answer any questions you may have about product, installations, placed orders, what items go together, suggest items, help with your project, technical help, shipping questions or quotes, customer service etc. 

24 Hour Order Status:     Account Login.   By loggng into the "My Account" section you can print   your own receipt, see if your order has shipped yet, get tracking information, create a support ticket & more. 

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Existing Customers:  Direct Service Contact Form / Use email link above or this form.  Please be as detailed as possible to expedite your reply. 

Name as it appeared on the order:
Email Address:
Phone Number:
Details of your service request :
Order Number:
 

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Other Help Links & Details

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FAQ   http://www.dreamfixtures.com/FAQ.html

FAQ ANSWERS ...   Frequently Asked Questions / Find Answers by Topic
Faucet | Vanity | Sink | Drain | Lighting | Shipping | Ordering & Returns | General & Policy

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Track a Package

IMPORTANT:  Tracking is NOT instant and perfect.  When you get your tracking number from us you need to allow 24 to 48 hours to go by before you start tracking as that is how long it takes to become accurate, sometimes longer with USPS. 

Please enter your tracking number that was provided to you in your email that you received that said you order has shipped.  Your tracking number is also located in the "My Account" section under "Orders" > "See Orders".

Tracking Links: 

  • Visit FedEx  UPS or USPS to track your package
  • Enter your tracking number below
  • Fedex Start with 57
  • USPS start usually with a 9100 and are very long

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Current Sales & Promotions: 

Discounts and coupons cannot be applied to stone pedestals, stone farm sinks, stone fountains or other items that ship freight.  These items have a very little margin of profit for us and the freight delivery is very expensive. 

Winter New Order Promo Codes  (Must be used at checkout only) 

Save 10%  
on orders over $1000
Use Promo Code At Checkout:  GRAND10 

Save 7%
on orders over $500
Use Promo Code At Checkout:  GRAND7

Save 5%
on orders over $200
Use Promo Code At Checkout:  GRAND5

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Estimated Shipping Times: 

Delivery / Shipping Estimated Times from Atlanta, GA USA

Tracking Transit Times Fedex USPS US Domestic DreamFixtures.com

Shipping Order Tracking Packing Process DreamFixtures.com

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Quick Links ....  

Exchange & Return Policy                                  Click Here

Track Your Package                                            Click Here

How The Order Process Works                            Click Here

Log In to Your Account for Order Status             Click Here 

Like Us on Facebook                                               Click Here

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